Information on overseas shipping

Our online store uses a proxy service called Buyee to ship products from Japan overseas.
Overseas customers can also easily purchase Japanese products.

[Easy flow for overseas shipping]
Buy products from our online store >>>Ships from within Japan to overseas via Buyee >>>Products arrive at designated addresses overseas

Currently, our online store can deliver to the following countries and regions (countries eligible for Buyee delivery).
For more information about the region, etc.HerePlease check the Buyee information page.

Asia
India, Indonesia, South Korea, Cambodia, Singapore, Sri Lanka, Thailand, Taiwan, China, Japan, Nepal, Pakistan, Bangladesh, Philippines, Bhutan, Brunei, Vietnam, Hong Kong, Macau, Malaysia, Myanmar, Maldives, Mongolia, Laos

North America and Central America
USA, El Salvador, Canada, Guadeloupe, Costa Rica, Jamaica, Trinidad and Tobago, Panama, Barbados, Puerto Rico, Honduras, Martinique, Mexico

Oceania
Australia, Guam, Saipan, New Caledonia, New Zealand, Fiji, P.N.G.

Middle East
United Arab Emirates, Israel, Oman, Qatar, Cyprus, Kuwait, Saudi Arabia, Turkey, Bahrain, Jordan

Europe
Iceland, Ireland, Azerbaijan, Andorra, UK, Italy, Ukraine, Estonia, Netherlands, Austria, Greece, Croatia, Switzerland, Sweden, Spain, Slovakia, Slovenia, Czech Republic, Denmark, Germany, Norway, Hungary, Finland, France, Bulgaria, Belarus, Belgium, Portugal, Poland, Macedonia, Malta, Monaco, Latvia, Liechtenstein, Lithuania, Romania, Luxembourg

South America and Africa
Argentina, Algeria, Uganda, Uruguay, Ecuador, Egypt, Ghana, Kenya, Colombia, Zimbabwe, Senegal, Tanzania, Tunisia, Chile, Paraguay, French, Guiana, Brazil, Venezuela, Peru, South Africa, Nigeria, Morocco, Mauritius, Reunion

Buyee allows you to choose from multiple delivery methods, including express delivery and regular delivery.

Shipping costs vary depending on the country/region of delivery, the size and weight of the product.

For more information, please refer to Buyee's FAQ.
https://faq.buyee.jp/article/15

Add product to cart →
→Create a Buyee account →
→ Register and make payment for overseas shipping address and complete the order

For more informationHerePlease check.

When products arrive overseas, customs duties and import taxes may be imposed in some countries. For more information, please contact your country's customs office.

Buyee's compatible payment methods are as follows:
*This is separate from our online store.

・Credit cards (VISA, MasterCard, JCB, UnionPay)
・PayPal
・Alipay
・AFTEE (Taiwan only)
・Buyee Points

On the Buyee website, you can check the delivery status using the tracking number after the item is shipped from Japan to overseas.

Please contact Buyee Customer Support for any shipping issues or questions.

Inquiry form:https://buyee.jp/help/yahoo/guide/inquiries

Buyee's customer support is available in 10 languages ​​365 days a year (English/Traditional/Simplified/Thai/Indonesian/Korean/Russian/Spanish/German/Japanese).

Regarding returns
We generally do not accept returns for overseas shipping.
However, we accept returns if there is a defect in the product or if the product is delivered incorrectly.
In that case, please contact us within 7 days of receiving the product. If a return is accepted, we will proceed with a refund. The refund process will be made to your designated account within 10 days after the product is returned.

About cancellation
Cancellations after an order can only be made before shipping.
We do not accept cancellations after shipping, so please check that there are no mistakes in the order details before confirming your order.

If you would like to process a return or refund, please contact our store or our support team and complete the necessary procedures.
In the case of returns, the product may be subject to unopened condition.

I have any questions regarding overseas shipping.Before orderingCustomers of "HerePlease contact us from.