terms of service

Article 1 (Purpose)

These Terms of Use (hereinafter referred to as "Terms") apply to users (as defined in Article 2) who use the "PASONA NATUREVERSE Online Store (hereinafter referred to as "This Site") operated by Pasona Group Inc. (hereinafter referred to as "the Company") on Shopify. Users agree to these Terms and Conditions before using this Site.
These Terms and Conditions set out the terms of use of this website. All users who use this site will follow these terms and conditions and use this site in accordance with the terms and conditions set forth in these terms and conditions, such as age and usage environment.
By agreeing to these Terms, this agreement (as defined in Article 2) will be concluded between you and us.

Article 2 (Definition)

The following terms used in these Terms have the meanings set forth in the following items:

"This Agreement": refers to a contract for use of this Site that is concluded between the Company and the Users based on these Terms and Conditions.
"User": refers to anyone who is registered as a Shopify user.
"This Item": refers to products that users purchase using this Store.
"User Information": refers to the ID and password of the user registered on Shopify and/or this site.
"Communication Equipment": refers to smartphones, tablet devices and computer devices.

Article 3 (Contents of this Store)

Users can purchase this product from our company by using this store.

Article 4 (User Registration)

Those who wish to purchase this product from this website must register as a Shopify user in advance in accordance with the conditions set by Shopify. Minors, adult wards, guardians, and assistants may not be able to register as users if they have not been set up or entered by a legal representative or have not obtained the prior consent of the legal representative.

Article 5 (Purchase of this product)

If the user wishes to purchase this product, they will agree to these terms and place an order in accordance with the methods set out by us, and upon notice of order confirmation, a contract for this product will be concluded. In addition, in order to improve your use of this website, we may change the specifications and other details of the purchase procedure for this product from time to time.
Depending on the contents of this product, we may limit the number of purchases. Orders that exceed the limit will be cancelled. In this case, we cannot request that the Company perform the sales contract.
Some of this product may be sold on pre-orders. In this case, you will need to make a reservation according to the method set by our company. You cannot purchase this product without a reservation.
Even after the sale contract set forth in paragraph 1 is concluded, the Company may cancel the order due to obstacles and other unavoidable reasons related to the delivery or import of this product.

Article 6 (Payment of the price)

After the sale contract in the previous article is concluded, the user will pay the price for this product in accordance with the method set out by the Company. Please note that the user will be responsible for payment fees.
We will deliver this product in the manner determined by our company after the user confirms the payment. Furthermore, if this product is returned to us after the Company has completed the shipping procedure for this product, due to the user's refusal to receive it, long-term absence, or other user circumstances, a fee set by us may be charged separately to re-delivery to the User, and the User agrees to this in advance.

Article 7 (Transfer of ownership and risk burden)

Ownership and risk burden of this product will be transferred from us to the user upon completion of delivery of this product.

Article 8 (Return of this product)

We do not accept returns or exchanges for this product due to user reasons after the order has been completed.
If a product of a different type or number of products is delivered from the order, we will accept returns or exchanges, regardless of the provisions of the previous paragraph, only if the product is damaged or the quality does not conform to the terms of the contract. However, all of the following conditions must be met:

This product must be unused.
Return the packaging and accessories of this product to the state they were in when they were shipped.
Apply for a return procedure using the method specified by our company within 8 days of receipt of this product.
In the case of an exchange, the item eligible for exchange must be in stock.

If the return in the preceding paragraph is made after the user has paid the price, the Company will refund the item after confirming that the return meets all the conditions in the items of the preceding paragraph.

Article 9 (Management of User Information and Communication Equipment)

Users will provide all the necessary equipment, communications and transportation environments necessary to use this site at their own expense and responsibility. Additionally, all communication costs required to use this site will be borne by the user.
The user is responsible for managing user information and communications equipment. The user is responsible for insufficient management of user information and communication equipment, errors in use, or damages caused by third parties, and the company will not be liable for any liability to the company unless it is intentionally or negligent.
If there is a risk that your user information or communications equipment will be used by a third party, you will immediately contact us to that effect and will follow the instructions provided by us.

Article 10 (Conditions for provision of this site)

We may suspend or change this site for maintenance, etc. without notifying the user.

Article 11 (Intellectual Property Rights, etc.)

If a user posts reviews or ratings regarding this product or the Company on this website, you agree to grant the Company a right to use the content free of charge and unlimitedly for any purpose, regardless of the purpose, all copyrights that may arise, including the rights set forth in Articles 27 and 28 of the Copyright Act, regardless of the purpose.
Users may not reproduce, reproduce, publicly transmit, modify or otherwise use all information and content provided on this Site (collectively, "Our Content") in any way or form, beyond the scope of personal use as defined by copyright law.
Copyrights, patent rights, utility model rights, trademark rights, design rights and other intellectual property rights related to our content and the right to register these rights (collectively, "intellectual property rights") belong to the Company or the licensors licensed by the Company and do not belong to the User. Furthermore, users must not copy, distribute, reproduce, transfer, publicly transmit, modify, adapt or otherwise use our content, regardless of whether or not they have intellectual property rights.
If a problem arises by the User violates the provisions of this Article, the User must resolve the problem at his own expense and responsibility, and take appropriate measures to prevent any disadvantage, burden or damage to the Company.
Users will not exercise moral rights of the author (including the right to publish, name display, and identity retention) on the Company, third parties that have legitimately acquired rights from the Company, and those who have inherited the rights from such third parties regarding some of the published content that could be copyrighted works.

Article 12 (Prohibited matters)

The Company prohibits the actions specified in the following items when using this site by users.

Acts that violate these Terms and Conditions
Purchase this product for resale purposes
Acts that infringe the intellectual property or personality rights of the Company, the licensors and other third parties that are licensed by the Company, or any acts that may infringe these.
Acts that cause disadvantage or damage to the Company or a third party, or that may result in such a risk
Acts that unfairly discredit the honor, rights, or trust of others
Acts that violate laws, regulations, etc.
Acts that violate public order and morals, or may be in the event of such acts, or providing information that may be in the event of such acts, or that may be in the event of such acts, or that may be in the event of such acts, or that to another user or a third party
Criminal acts, acts that lead to or promote criminal acts, or acts that may be
Acts of providing information that is contrary to fact or that may be contrary to fact
Unauthorized access to our systems, tampering with program code, intentionally falsely position information, cheating using communication equipment specifications or other applications, distribution of computer viruses, or other actions that may interfere with the normal operation of this site or may be likely to occur.
Use functions and tools that automate macros and operations.
Acts that undermine the credibility of this site or may be affected.
Acts that may have a negative impact on the mind and body of young people and their healthy development
Using this Site by impersonating a third party by using another user's account or other means
Acts that may lead to or may lead to crimes such as fraud, abuse of controlled substances, illegal buying and selling of deposit accounts and mobile phones
Acts relating to criminal proceeds, acts relating to financing terrorism, or suspected of such acts
Other actions that the Company deems inappropriate

If the Company determines that a user's actions fall under any of the items in paragraph 1, it may take any or all of the following measures without prior notice.

Restrictions on use of this site
Termination of this agreement
Other actions that we reasonably judge to be necessary

Article 13 (release)

If the user falls under any of the following items, the Company may terminate this Agreement without any notice or other notice.

If false information is included in the information provided by the user for purchasing this product or for matching the building with our company.
If this agreement has been terminated by our company in the past
If the user's heirs informs us that the user has died, or if the Company has confirmed the fact that the user has died
If a minor uses this site without the consent of a legal representative
If an adult ward, guardian or assistant uses this site without the consent of an adult guardian, guardian or assistant
If you do not respond honestly to our request
If the company deems inappropriate

In addition to the cases set forth in each of the items of the preceding paragraph, the Company may terminate this Agreement by providing prior notice to the User at least 30 days in advance. Furthermore, if a user wishes to cancel their membership, this agreement can be terminated on the last day of the current month, according to the procedures set by the Company.
Users who have terminated this Agreement through the measures set forth in paragraphs 1 and 2 will lose their profits as of the deadline upon such termination and will immediately fulfill all obligations borne by the Company.

Article 14 (Non-Warranty/Disclaimer)

The Company makes no warranty as to the accuracy, current status, usefulness, reliability, legality, fitness for a particular purpose, or that the contents of this website and this product do not infringe on the rights of third parties.
We do not guarantee any guarantees regarding the expected delivery date and time for this product.
When users use this site, they may transition from this site to other services operated by third parties involved in this site (hereinafter referred to as "external services"). In that case, the user will use this site and external services at his or her own responsibility and burden, agree to the terms of use of the external services, etc. Furthermore, the Company does not guarantee any guarantees regarding the completeness, accuracy, effectiveness, etc. of the contents of external services.
We will not be held responsible for any damages caused by the user's failure to change the registration information.
Users must use this site within the scope of laws and regulations. We will not be held responsible for any liability if the user violates laws or regulations in Japan or abroad in connection with the use of this site.
We do not guarantee that this site will not be suspended, discontinued or otherwise subject to disruption. Furthermore, the Company may suspend or change this site without notifying the user for maintenance, etc., but even in this case, the Company will not be held responsible for any liability.
Even if user information is stolen due to unexpected unauthorized actions such as access, the Company will not be liable for any damages to the user resulting from this.
The Company will not be held responsible for any failure to fulfill this Agreement in whole or in part due to natural disasters, regional disasters, fires, strikes, trade suspensions, war, civil war, infectious disease epidemics or other force majeure.
Even if a user experiences a problem with the manufacturer of this product or other users regarding the use of this site (regardless of whether inside or outside of the site), the Company will not be held responsible for any such troubles, and the user will resolve these problems at his or her own expense and burden.

Article 15 (Liability for Damages)

If you infringe any damages to us in connection with your breach of these Terms or using this Site, you will compensate us for any damages incurred by our company (including lost profits and attorney's fees).
Notwithstanding the other provisions of these Terms except the following clause, if damages are caused to the user due to the Company's liability reasons, the Company will be liable to compensate for the damages only within the scope set forth in the following items.

In the event of intentional or gross negligence by the Company: the full amount of the damages
In the event of minor negligence by our company: The amount will be within the scope of ordinary damages that have actually been incurred directly (excluding special damages, lost profits, indirect damages and attorney's fees), and the maximum amount is 10,000 yen.

Notwithstanding the previous paragraph, if the user is a corporation or if an individual uses this site as a business or for business purposes, the Company will not be liable for any damages incurred by such users in connection with this site, unless the Company is intentionally or grossly negligent. Even if the Company compensates for damages, the maximum amount of the accumulated amount of this product purchased by the user in the last year from the date of damages will be the maximum.

Article 16 (Abolishment of this Site)

Our company may discontinue offering this site after the Osaka/Kansai Expo is held.
In the case of the preceding paragraph, the Company will not be liable for any liability unless the Company is intentionally or grossly negligent.

Article 17 (Confidentiality)

With regard to the provision of this Site, users must not disclose or disclose any confidential information disclosed by us to third parties, or use it for any purpose other than the purposes for which they use this Site. Confidential information refers to the technical, sales or management information of the Company disclosed regarding the introduction of this website, whether in document, electromagnetic data, oral or other forms, whether confidential or specific or the scope of the information is specified.
The information in the following items does not constitute confidential information:

Information that was already owned when the disclosure was received
Information that was already known when the disclosure was received or that has since been made publicly known due to reasons not attributable to the person's own fault.
Information legally obtained from a third party after receiving disclosure
Information developed or created independently, regardless of the confidential information disclosed.

Notwithstanding paragraph 1, if a user is required to disclose confidential information by laws, regulations on financial instruments exchanges, or orders from administrative agencies or courts, etc., they may notify the Company in advance of this and disclose confidential information.
If this Agreement is terminated due to termination of the Site, cancellation of this Agreement or other reasons, the User will promptly return or destroy the Confidential Information in accordance with the Company's instructions. In addition, when disposing of the information, we shall take a method that cannot be reused.

Article 18 (Exclusion of anti-social forces)

Users represent that they do not fall under any of the following items and are not currently considered to be gang members, those who have not yet been a gang member, those who are affiliated with gang members, companies related to gang members, general aides, social movements, special intelligence violence groups, etc., or other similar persons (hereinafter referred to as "gang members, etc."), and that they do not fall under any of the following items, and that they do not fall under any of the following items, and that they do not fall under any of the following items in the future.

The relationship is recognized as being controlled by crime members, etc.
The relationship is deemed to be a member of a crime group or other organization that is deemed to be substantially involved in management.
The company must have a relationship that is deemed to be unfairly using members of a crime group, etc., such as for the purpose of seeking fraudulent benefits from the company, its company or a third party, or for the purpose of causing damage to a third party.
The relationship is deemed to be involved in providing funds, etc. to members of the crime group, etc., or providing convenience.
An officer or person who is substantially involved in management has a relationship that should be socially criticized with a member of a crime organization, etc.

The User shall ensure that he or she will not use himself or a third party to carry out any of the following actions that fall under any of the following:

Violent demanding behavior
Unjust demands beyond legal liability
Acts of threatening or violence in relation to transactions
Acts of spreading rumors, using false tactics or using power to damage the other party's trust or interfere with the other party's business
Other acts that are comparable to the previous items

If the Company finds that the User has constituted a member of the organization, or any of the items of paragraph 1, or has committed an act that falls under any of the items of the preceding paragraph, or has made a false declaration regarding the representations and warranties pursuant to the provisions of paragraph 1, or has issued a false declaration, regardless of whether there is a reason attributable to the User.
If this Agreement is terminated pursuant to the preceding paragraph, the Company confirms that it is not liable to compensate for any damages caused to the User, and the User agrees to this.

Article 19 (Contact and Notice)

Inquiries regarding this site and other information from users to contact us, and other information regarding changes to these Terms and Conditions, and other information from the Company will be sent to you by email or other methods as specified by the Company. Notices will become effective upon sending from us.

Article 20 (Transfer of status, etc.)

The User and the Company may not assign, transfer, establish collateral, or otherwise dispose of third parties in whole or in part, of their position under this Agreement or rights or obligations under these Terms without the other party's prior written consent. However, this does not apply to stock transfers, business transfers, mergers, company splits, and other organizational restructurings.

Article 21 (Handling of Personal Information)

The handling of personal information on this site will be handled in accordance with the "Privacy Policy" set by our company.

Article 22 (Separability)

Even if all or part of any provision of these Terms are invalid or illegal, such invalidity or illegal will not affect any other provisions of these Terms and their interpretation and application in any way, and will not undermine the legality and validity of these terms and conditions.

Article 23 (Expiration date of this agreement)

The validity period of this agreement will be from the time of establishment of this agreement to the time of ownership of this product for 30 days. Furthermore, the provisions of Article 11 (Intellectual Property Rights, etc.), Article 13 (Cancellation), Article 14 (Non-Warranty/Disclaimer), Article 15 (Liability for Damages), Article 16 (Abolishment of this Site), Article 2, Article 17 (Confidentiality), Article 18 (Exclusion of Anti-Social Forces), Article 3 and 4, Article 20 (Assignment of Status, etc.), Article 22 (Separability), this Article, Article 24 (Change of these Terms), Article 25 (Governing Law), Article 26 (July Understanding), and Article 27 (Other) shall remain in effect even after termination of this Agreement.

Article 24 (Changes to these Terms)

If any of the following items falls under any of the following, the Company may change these Terms and Conditions at any time based on Article 548-4 of the Civil Code. This Agreement will be subject to the revised Terms of Use after these Terms have been changed.

When changes to these Terms are in line with the general interests of the User.
If the change to these Terms is not violated to the purpose of the contract and is reasonable in light of the necessity of the change, the appropriateness of the content after the change, and other circumstances related to the changes.

When we make changes to these Terms, we will set the time when the revised Terms will take effect, and will notify the user of the contents and the effective date of the changed Terms and Conditions at least two weeks before the effective date, and will inform the user of the contents and effective date of the changed Terms and Conditions, and we will inform the user of the information on this website or other methods specified by the Company.
Notwithstanding the provisions of the previous two paragraphs, if the user uses this site after the change in these Terms and Conditions in the previous paragraph has been made public, or if the user does not proceed with cancellation procedures within the time specified by the Company, the user agrees to the change in these Terms and Conditions.

Article 25 (Governing Law)

All applicable laws of these Terms and Conditions are subject to the laws of Japan.

Article 26 (Agreement Jurisdiction)

Any lawsuits between you and our company shall be the Tokyo District Court as the exclusive court of jurisdiction of the first instance.

Article 27 (Other)

If the Company separately defines details, etc. for matters not specified in these Terms, the User will follow these rules. In this case, the details etc. will be integrated with these Terms and Conditions.
The details etc. will become effective from the time they are posted in a designated area by our company.
If there is a conflict of conflict between the details and the contents of these Terms, these Terms will take precedence.

Supplementary rules

March 28, 2025: Established and implemented

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