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Privacy Policy

Pasona Group Co., Ltd. (hereinafter referred to as "the Company") handles the personal information provided by customers who use the e-commerce site operated by our company (hereinafter referred to as "the Site") as follows.

1. Our company's name, address and representative name

Pasona Group Co., Ltd.
3-1-30 Minamiaoyama, Minato-ku, Tokyo
Representative Director and CEO Nanbu Yasuyuki

2. Purpose of use of personal information

We will use the personal information of customers obtained on this site for the following purposes:

  1. To register with this website and to manage your own customers
  2. For the delivery of information email services from our company
  3. To ship products and to send information about products and services related to our company or our affiliate companies.
  4. To carry out business related to returns, exchanges and collection of products
  5. To respond to customer inquiries
  6. To identify applicants and notify you of winning, including ordered products, surveys, quizzes, etc.
  7. To provide customer information and purchase information to payment agency companies and credit card issuers for the purpose of preventing fraudulent use
  8. To provide customer information to the e-commerce platforms used by our company, which provide payment processing, data analysis, email transmission, hosting services, etc.
  9. For marketing by our company or our affiliate companies
  10. To improve our services and develop new services
  11. To investigate and analyze the usage committee of this site, and to create statistical data based on analysis results.

3. Regarding the provision of personal data to third parties

We will not provide personal data to third parties except in the following cases:

  1. If disclosure or provision is permitted by law
  2. When it is necessary to protect a person's life, body or property, and it is difficult to obtain the consent of the customer.
  3. When it is particularly necessary to improve public health or promote healthy development of children, and it is difficult to obtain the consent of the customer.
  4. When it is necessary for a national institution, local government, or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, and there is a risk that the customer's consent will interfere with the performance of the affairs.
  5. If you have the consent of the customer in advance
  6. When the third party is an academic research institution, etc., and the third party needs to handle the personal data for academic research purposes (except in cases where part of the purpose of handling the personal data is for academic research purposes, there is a risk that the rights and interests of an individual may be unfairly infringed).

*We may provide your personal information to the e-commerce platform service providers (including overseas) that we use.

*We may provide your personal information to the external service operator in order to collaborate with Facebook, Google, Twitter, and other external services (including overseas countries) or to authenticate using external services.

We may provide your personal information to third parties, including companies located in the following countries or regions (excluding countries that are deemed to be at the same level as Japan's in protecting individual rights and interests by the Japan Personal Information Protection Commission), and you agree to this. These providers have taken all measures in accordance with the 8 OECD Privacy Guidelines.

Country or region where the destination is located: Canada, Singapore, USA

For information regarding the system for protecting personal information in the country or region, please visit the Privacy Policy Commission's website (https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku) please see.

In addition, for other electronic payment services listed below, please check the privacy terms of the service provider.

4. Outsourcing of personal data

Our company may entrust part or all of the personal data handling operations to a contractor who meets the standards of the personal information protection system set by our company within the scope of the purpose of use (such as when outsourcing the delivery of products to a delivery company).

In that case, the Company will conclude a contract with the contractor and perform necessary and appropriate supervision so that the contractor can manage the personal data safely.

5. Regarding the voluntary nature of providing personal information

Providing personal information is voluntary and is not mandatory in any way. However, please note that if you do not provide personal information, you may not be able to use this site or you may not be able to purchase, exchange, or return the product.

6. Regarding disclosure, corrections, etc. of personal information, suspension of use, etc.

The procedures for requesting personal data held (this is personal data that the Company has the authority to disclose, correct, add or delete the content, suspend use, erase, and suspend provision to a third party, and other than those specified in the Personal Information Protection Act Enforcement Ordinance as being harmed by the Company as being injuring the public interest or other interests if its existence or not) and requests for disclosure of records related to third parties (notification of the purpose of use, disclosure, correction of content, addition or deletion, suspension of use, erasure, and suspension of provision to a third party) are as follows.

  1. As a general rule, requests for disclosure etc. can only be made to the customer himself. When making a request, you will need to verify your identity and the details of your request, so please fill out the necessary documents specified by our company and apply to the enquiry counter below.
  2. If any of the following applies, the disclosure will not be subject to.
    • * If there is a risk of harming the life, body, property or other rights and interests of the person or a third party
    • * If there is a risk that this may significantly interfere with the proper implementation of our business
    • *If this violates other laws

7. Safety management measures

The Company will take necessary and appropriate safety management measures to prevent leakage, loss or damage to personal data (hereinafter referred to as "leakage, etc.") and take appropriate safety management measures to manage it. The following are the measures to manage personal data security:

  1. (1) Formulation of basic policy

    In order to ensure proper handling of personal data, we will provide a Privacy Policy (https://www.pasonagroup.co.jp/utility/privacy.html) is formulated.

  2. (2) Establishment of discipline regarding the handling of personal data

    For each stage of acquisition, use, storage, provision, deletion, disposal, etc., we have formulated the "Privacy Policy" (hereinafter referred to as the "Privacy Policy") for the acquisition method, the person in charge and person in charge, and their duties.

  3. (3) Organizational safety management measures
    1. In addition to establishing a personal information protection manager regarding the handling of personal data, we have clarified the employee who handles personal data and the scope of the personal data handled by such employees, and have established a reporting and contacting the personal information protection manager when we understand facts or signs that violate the Personal Information Protection Act and the Basic Personal Information Protection Regulations.
    2. We regularly audit the status of personal data handling to ensure that it is in line with laws, regulations, basic regulations on personal information protection regulations, and other norms.
  4. (4) Human safety management measures
    1. The employment rules state information regarding confidentiality of personal data.
    2. Regular training is provided to employees regarding the points to note regarding handling of personal data.
  5. (5) Physical safety management measures
    1. In areas where personal data is handled, we are implementing measures to control employees' entry and exit, and to limit the equipment they bring in, as well as to prevent viewing of personal data by people who do not have authority.
    2. We take measures to prevent theft or loss of equipment, electronic media, documents, etc. that handle personal data, and we also implement measures to prevent personal data from being easily discovered when carrying such equipment, electronic media, etc., including moving within the business site.
  6. (6) Technical safety management measures
    1. Access control is implemented to limit the scope of personnel in charge and the personal information databases handled.
    2. We have introduced a system that protects information systems that handle personal data from unauthorized access or unauthorized software from outside.
  7. (7) Understanding the external environment

    When our company handles personal data in a foreign country, we will take measures to manage the safety of personal data after understanding information regarding the country's personal information protection system.

8. Acquiring personal information in a way that cannot be easily recognized by the individual

  1. (1) Cookies, etc.

    This site may use cookies and browsing history information (hereinafter referred to as "personal information") to enhance the information and services provided and to make it more convenient to use it. In addition, we may provide cookie information to third parties to analyze cookie information, etc., or we may use access analysis tools (such as Google Analytics) provided by third parties.

  2. (2) About Google Analytics

    This site uses Google Analytics, a service from Google, to help you understand your usage status. When you use Google Analytics, Google collects and records information about your visit to this site based on cookies issued by us.

    We receive the results of this analysis from Google and understand your use of this site, etc. However, the information about you collected, recorded or analyzed by Google Analytics does not include any information that identifies a specific individual and does not constitute personal information under the law regarding the protection of personal information. In addition, the information obtained by Google will be managed by the company based on its privacy policy.

    For information about Google Analytics terms of use, please visit the Google Analytics website, and for information about Google's privacy policy, please visit the Google Analytics website. If you wish to discontinue the acquisition of information from Google by using Google Analytics, you can opt-out using the add-on link below.

9. Contact Us

For inquiries or inquiries regarding disclosure of personal data held, or handling of personal data, please contact the following counter.

Pasona Group Co., Ltd. Expo Headquarters
E-MAIL:info@expo.pasonagroup.co.jp

English